Forms that free up nurses time
At J.P. Morgan, I worked with the Prostate Cancer UK team to redesign a system used by nurses for capturing data about patients.
Delivering Force for Good
As the Product Owner for JPMorgan's "Force for Good" project, I led a team of 10 engineers to redesign and deliver a sensitive data input system for patients with prostate cancer or those at risk. By working closely with the client, we modernized an old system and form, ensuring that data input was both secure and intuitive, while maintaining the necessary confidentiality and sensitivity for such a vulnerable group.
Overview
The "Force for Good" project aimed to revamp an outdated system used for inputting sensitive data regarding prostate cancer patients. As Product Owner, I coordinated between JPMorgan’s engineering team and the client, ensuring we met user needs while adhering to strict data security standards. The redesigned system allows medical professionals to input patient information more efficiently and securely, which helps improve the care process for prostate cancer patients.
Problem
The previous system for inputting sensitive data was outdated and inefficient, causing delays and frustrations for medical professionals. Additionally, the form was not optimized for handling sensitive patient information, which posed security risks. Given the nature of the data, including details about patients' health conditions, the system needed to be highly secure while also improving ease of use.
Approach
I led a cross-functional team of 10 engineers to modernize the form and system. We collaborated closely with the client to understand the specific needs of medical professionals and patients, focusing on simplicity and security. Regular feedback sessions, design sprints, and testing phases ensured that the solution would meet the needs of the healthcare professionals while safeguarding patient confidentiality. By aligning the team on the client’s goals and expectations, we were able to deliver a user-friendly, secure solution for a sensitive environment.
Outcome
The redesigned system streamlined the data input process, significantly reducing time spent on administrative tasks. It ensured that sensitive patient information was protected, while the new system made it easier for healthcare professionals to input and access important data. We achieved high adoption rates within the healthcare teams, as they reported a more intuitive experience with the new system.
Impact
The "Force for Good" project enhanced the efficiency and accuracy of data entry, improving the overall care process for prostate cancer patients. The improved system also provided greater data security, which was critical given the sensitive nature of the information involved. The successful delivery of this product showcased our ability to deliver impactful solutions that meet both user and client needs, especially in high-stakes healthcare environments.